1win Privacy Policy

The platform collects personal information to facilitate account registration, verify identity, process transactions, and deliver gaming services. Data collected may include:

• Full name and date of birth
• Contact details such as email address and phone number
• Payment and financial information
• Device and location data
• Betting and gaming history

Technical and organisational measures are implemented to protect user information from unauthorised access, alteration, disclosure, or destruction. These include encryption protocols, secure servers, access controls, and regular security audits.

Users have the right to access, review, and request correction or deletion of their personal data. Requests can be submitted through the support portal or contact channels provided. The operator ensures compliance with Indian data protection laws and related regulations governing online services.

Personal data is used for lawful and transparent purposes, including:

• Account management and user authentication
• Processing deposits, withdrawals, and financial transactions
• Delivery of customer support services
• Enhancing platform functionality and user experience
• Conducting analytics to improve service quality
• Sending promotional materials and notifications (where consent is provided)
• Ensuring compliance with legal and regulatory obligations
• Preventing fraud, money laundering, and other unlawful activities

All processing activities are conducted in accordance with applicable legal frameworks. Users may opt out of marketing communications at any time by adjusting account preferences or contacting support.

Users may access, update, or delete their personal data at any time through their account dashboard. To request corrections or removal of information, users can contact the support team via email or live chat. The operator will respond to such requests within a reasonable timeframe.

By using the platform, users consent to security verification procedures and the processing of payment data by third-party payment providers. These partners adhere to strict confidentiality and data protection standards. Users may withdraw consent at any time, though this may affect their ability to use certain services.

The platform is intended for individuals aged 18 years and above. The operator does not knowingly collect or process personal data from minors. Age verification is conducted through documentation review during account registration and identity verification procedures.

The operator cannot independently verify the age of every user without submission of valid identification documents. If a parent or guardian becomes aware that a minor has provided personal data without consent, they should contact support immediately. Upon verification, the account will be closed and all associated data will be deleted in accordance with applicable regulations.

Personal data may be transferred to and processed in countries outside India where the operator’s partners, service providers, or data centres are located. By using the platform, users consent to such international data transfers.

The operator ensures that all partners and processors maintain adequate safeguards to protect user information in accordance with confidentiality obligations. Data is only transferred when necessary for the provision of services and in compliance with relevant legal requirements.

This disclaimer may alter or clarify the scope and effects of specific provisions within this Privacy Policy. The disclaimer applies when a user accepts the terms of this policy through account registration, continued use of the platform, or explicit consent.

The operator reserves the right to modify this policy at any time. Users will be notified of significant changes through email or platform notifications. Continued use of services following such changes constitutes acceptance of the updated policy.

Cookies are small text files stored on a user’s device to enable platform functionality, analyse behaviour, and personalise the user experience. The platform uses cookies for:

• Website performance and navigation
• Statistical analysis and traffic monitoring
• User preference storage
• Targeted advertising and content personalisation

Cookies are retained for a period of one year unless deleted manually by the user. Users may disable cookies through browser settings, though this may affect certain platform features. Further details are available in the Cookie Policy.

By accessing or using the platform, users signify their full acceptance of this Privacy Policy. The current version of the policy, as published on the website, prevails over any prior versions.

Users who do not agree to the terms outlined in this document should discontinue use of the platform immediately. Continued use constitutes ongoing consent to the collection, processing, and use of personal data as described.

Personal data may be shared with third parties under specific circumstances, including:

• Compliance with legal obligations and law enforcement requests
• Resolution of disputes or enforcement of agreements
• Facilitation of payment processing and financial transactions
• Delivery of marketing and analytics services by authorised partners

Where third-party service providers are listed on the website, their purpose and scope of data processing are disclosed. If not listed, users will be informed of the reason for sharing data prior to disclosure. By providing personal data, users consent to such sharing arrangements.

All third parties are contractually obligated to maintain the confidentiality and security of user information in accordance with this policy.

The platform may contain links to external websites operated by third parties. These websites have their own privacy policies governing the collection and use of personal information. The operator is not responsible for the privacy practices or content of external websites.

Users are advised to exercise caution and review the privacy policies of any third-party websites they visit. Accessing external links is done at the user’s own risk.