1win KYC & AML Policy

KYC (Know Your Customer) and AML (Anti-Money Laundering) standards apply to all activity in India. 1win implements identity check, ID verification, transaction monitoring, and reporting obligations to protect user safety and ensure transparency under applicable regulatory requirements, including the Prevention of Money-laundering Act, 2002 and FIU-IND directions.

Purpose of KYC & AML

These controls verify identity, deter fraud, and combat financial crime that could impact gaming services in India. They also help maintain transparency and accountability for all users.

  • Fair play for all participants
  • User safety and account protection
  • Transparency in handling personal data and payments
  • Compliance with regulatory requirements and reporting obligations

KYC Requirements

Every new user must complete ID verification before access to certain features or withdrawals. Document submission may be requested at registration or later to confirm eligibility and prevent misuse.

  • Government-issued photo identity document
  • Current proof of residential address
  • Evidence of payment-method ownership by the account holder

AML Measures

Controls are in place to prevent money laundering, terrorism financing, and illegal activity. Security measures include transaction monitoring, escalation of suspicious activity, and adherence to reporting obligations under Indian law.

  • Ongoing monitoring of deposits, bets, transfers, and withdrawals
  • Automated detection rules and alerts for unusual patterns
  • Enhanced due diligence for high-risk users, events, or geographies
  • Manual reviews of large or unusual transactions
  • Risk scoring and periodic reassessment of user profiles
  • Sanctions and PEP screening against relevant Indian and international lists
  • Reporting to FIU-IND and competent authorities where required

Prohibited Activities

Certain activities are restricted to support effective KYC and AML controls and to prevent misuse of the platform.

  • Creating multiple accounts or using another person’s account
  • Submitting forged, altered, or stolen documents
  • Any attempt to launder funds or conceal source of money
  • Manipulation of systems, bets, or transactional flows
  • Sharing, selling, or otherwise transferring account access
  • Using third-party payment instruments or unidentified wallets
  • Misrepresenting identity or beneficial ownership

Consequences of Non-Compliance

Breaches of KYC or AML rules may trigger enforcement measures under the Terms and applicable law.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

User Responsibilities

Users must provide accurate and up-to-date personal data and complete verification steps in a timely manner. The account holder should respond promptly to requests for additional documents or clarifications and cooperate during reviews. Only payment methods owned and controlled by the account holder may be used for deposits and withdrawals. Any suspicious activity on the account should be reported immediately to customer support for account protection. Responsible gaming practices are expected to help maintain a safe environment for everyone.

Fair Play and Transparency

The platform upholds fair play and transparency to protect users in India and maintain a secure environment. These principles guide daily operations and support KYC/AML effectiveness.

  • Compliance with KYC/AML standards and regulatory requirements
  • Confidentiality and protection of personal data
  • Ongoing monitoring for suspicious activity and timely action
  • Prevention of manipulation, fraud, and other unfair behaviour
  • User support on safety matters and incident reporting
  • Shared responsibility between the platform and users
  • Equal conditions and impartial rules for all users

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