Responsible Gaming

Gambling always carries the risk of financial loss. Treat betting as paid entertainment, not a way to earn income. Keep your play safe by planning your spending and time.

Practical principles for players in India:

• Set a budget you can afford to lose and stick to it.
• Decide your time limit before playing and take regular breaks.
• Use 1win account tools to set limits and reality checks.
• Do not chase losses or raise stakes to recover money.
• Keep gambling funds separate from household expenses.
• Avoid betting when stressed, tired, or under the influence of alcohol.
• Track your activity and review wins and losses honestly.
• Protect minors by using device-level parental controls and secure passwords.
• Read the responsible gaming policy and learn how the tools work.

Warning signs can appear slowly and affect your money, mood, and relationships. Gambling addiction is a serious condition that needs attention.

Key indicators:

• Thinking about betting most of the day or planning the next play.
• Spending more than your set limits or hiding the true spend.
• Chasing losses or increasing stakes after losing.
• Struggling to stop or cut down despite trying.
• Feeling irritable, anxious, or low when not playing.
• Neglecting work, study, or family responsibilities.
• Borrowing money or selling items to fund gambling.
• Lying about time or money spent on betting.
• Playing longer than planned or through the night.
• Using gambling to escape stress, conflict, or sadness.

If several signs fit your situation, consider professional support and use 1win safety tools to pause your account.

Recovery starts by creating distance from betting and building daily safeguards. Practical steps can reduce harm and restore control.

Recommendations from 1win:

• In your 1win account, set deposit, loss, wager, and session limits.
• Turn on reality checks and time reminders to monitor playing time.
• Take a short cool-off or activate self-exclusion for a longer break.
• Remove saved payment methods and limit payment access.
• Keep a written budget and record every session.
• Do not gamble when upset, tired, or after drinking.
• Block gambling sites and apps using device restrictions or blocking software.
• Disable marketing notifications and unfollow betting channels.
• Share your plan with a trusted person for accountability.
• Speak to a counsellor or join a peer support group.

Confidential help is available in India for mental health and gambling-related harms. Professional guidance and peer support can make a difference.

Main organisations and services:

• Tele-MANAS, Govt. of India: telemanas.mohfw.gov.in | 14416 or 1-800-91-4416
• iCALL by TISS: icallhelpline.org | 9152987821 | [email protected]
• NIMHANS Helpline: nimhans.ac.in | 08046110007
• AASRA 24×7: aasra.info | 9820466726
• Gambling Therapy – online support: gamblingtherapy.org
• Indian Psychiatric Society – find a psychiatrist: indianpsychiatricsociety.org/find-psychiatrist
• Gamblers Anonymous – online meetings: gamblersanonymous.org

If you are worried about your betting, you can contact 1win support for responsible gaming assistance. 1win can help set limits, time-outs, or a self-exclusion based on your request.

Ways to reach support in India:

• Live Chat: available on the website and in the mobile app.
• Email: use the official support email listed in the Help Centre of your account.
• Help Centre: submit a request through the Support page after logging in.
• Responsible Gaming requests: ask for limit changes, time-outs, or self-exclusion through Support.
• Account closure or data queries: use the contact details provided in the Privacy Policy.